Showing posts with label communication. Show all posts
Showing posts with label communication. Show all posts

Thursday, June 19, 2014

Keep Those Cards and Letters Coming


I’ve debated whether or not to share this nugget with you, Sweeties, but I choose to do so because a) it may help someone somehow, b) it drives home the point that tact and elegance have quickly become charming little notions of the past, and c) I find it absolutely hilarious.

It started about two months ago when a former reader of this little scribbling of mine sent a personal message in order to complain about the content.  Excerpts from our exchange are as follows:

She:  it used to be so much more inspirational than this.  What’s going on?

Me:  There’s plenty of inspiring material out there for everyone.  I suppose as a writer I just feel compelled to go down a different road.

Later that Day

She:  But the stuff you write now is boring and not very funny.  I don’t get it.  You call yourself a writer, but shouldn’t writers have a point of view?

Me:  I suppose it helps to have a point of view, but I do it because I enjoy it.

That Night

She:  But aren’t you trying to run some sort of business?  I’m great at networking my own business, and I can assure you that what you’re doing won’t bring you any customers.

Me:  Aside from the occasional gig, I no longer have a business of my own.  I decided to go back to working for the man.  Life is easier for me that way.

The Next Morning

She:  Couldn’t hack it, huh?  I’m telling you, your blog is a big part of the problem.  I’m happy to offer my networking services to get you back on track.  I’ll even throw in a discount.

Me:  While I appreciate your offer, I must decline.  I’ve had every networking genius out there throw in his two cents, and to be honest with you, that’s part of why I no longer work for myself.

Later That Morning (boy, talk about persistence)

She:  You have a really rotten attitude.  I can’t believe I ever got hooked on your blog.  You’re a liar, too – promoting the positive attitude thing and then turning around and being really negative.

Me:  I’m sorry you feel that way

She:  It hurts my feelings that you won’t let me help you.

Me:  I’m sorry you feel that way

She:  Well, you’ve just lost yourself a reader.  Congratulations!

 

 Congratulations, indeed.

 

Wednesday, April 13, 2011

Wordly Wise




Words equal power.


In this day of instant communication, and society’s seemingly incessant need to purge itself at every turn, we forget this. In my quest these last couple of years for something more substantial, I’ve discovered that there are consequences to the words we choose. Joel Osteen refers to it as speaking a blessing – when we proclaim ‘woe is me’ or ‘my ex is a worthless sack of you-know-what’, we are ultimately putting the kibosh on good vibes intended for us.


You may not believe in God, or any sort of higher power; that’s your prerogative. You might, though, agree with me that sorry, negative language never benefits anyone. Sure, you may feel better after popping off at the distracted woman behind the counter, but odds are you’ve just ruined her day. She, in turn, will most likely let her ruined day affect someone else. It’s called the ripple effect.


Author and success coach Jack Canfield says that one of his requirements for his staff is that they must avoid negative comments and words while at the office. Mr. Canfield knows that we cannot achieve success if we’re not speaking positively and for the greater good of all involved.


There are four avenues of communication I’d like to share with you today. My intention is, at the very least, that they provide some food for thought.


Social Networking
I suppose the posts I read each day through the likes of Facebook and Twitter got me thinking about the way in which we communicate. I know far too much about people – some of whom I’ve never met. I encourage you, Gentle Reader, to carefully consider everything you post. When you speak ill of someone, it reflects poorly on YOU. I know we must vent from time to time, but the Internet is not the place to do it (unless, of course, you start your own blog like I have ;) Keep it light, breezy, entertaining, and informative. Thank you.


Sarcasm
Now, don’t get me wrong. I tend toward sarcasm on a regular basis, but it is always in jest and only with those who truly know I’m acting silly. There exists a fine art to sarcasm; one must practice it, hone it, and only use it with those who know you well.


Swearing
I’ll admit it: I swear. Not regularly. As with sarcasm, I only do it –on occasion – to get a laugh out of my loved ones. I know my audience – that’s a big one. Words acceptable to my sister may not be appropriate to use in front of my mother. Words acceptable to my mother may not be appropriate to use in front of my grandmother. Timing is everything, too – letting an expletive fly after stumping one’s toe, or following a mascara wand mishap are understandable. Peppering one’s daily language with dirty words is not. To me, those dependent on foul language in order to make a point or to tell a story, come across as uneducated and ignorant.

Oh, and don’t get me started on children who swear. It’s not cute and shouldn’t be encouraged.

Grammar
I’m a former English teacher, so humor me, please. Much of the general adult population needs to go back and review what we learned in middle school. As with swearing, grammatically incorrect conversation benefits no one. If you feel as if you need a quick review, pick up a copy of Clinton Kelly’s How to Be Freakin’ Fabulous (ironic he includes grammar lessons in a book with the word ‘freakin’ in the title, but it’s his book and he can call it whatever he likes). He’s got fun examples on proper parts of speech and correct usage. You can click the Elegant Reading tab here on my blog to order a copy.

I encourage you, Sweeties, to take care when communicating. Represent yourselves well. Insure that what you say serves as a blessing to others…and to yourselves.

PS…If you’ve enjoyed today’s little musing, I’d like to tell you about the Elegant fund I’ve established. Proceeds benefit a wonderful organization called Girls, Inc. To get the scoop, visit http://newmanimage.info/Elegant.html


Beth Newman
Image Consultant/Life Coach/Author
Newman Image
www.newmanimage.info
Look, feel, and LIVE your absolute best!

Thursday, June 17, 2010

A Little Information, Please


Please give me the minimum amount of information with the maximum amount of politeness.(Jacqueline Bouvier Kennedy Onassis)

This statement provides me with yet one more reason to adore the late JBKO. In this age of information, one can literally become overwhelmed by it all. It doesn’t help, either, if you find yourself stuck with Chatty Cathys all day long.

Why do so many feel the need to purge themselves by talking incessantly about anything and everything? Do we owe it to “reality” TV, where so many people have license to say and do the most outrageous things? Do we owe it to cable news and the internet, where up-to-the-minute reporting prevails? Or is our society becoming so narcissistic that we naturally assume the rest of the world sits on the edge of its seat, waiting impatiently for our next word?

I enjoy good storytellers, provided that they’re actually telling a good story. I don’t enjoy rambling accounts of mundane activities. I don’t enjoy hearing private information that should only be discussed with one’s spouse/doctor/priest/therapist. I don’t enjoy someone telling me how fabulous he is – his actions should reveal it, not his words. I really don’t enjoy repeat offenders – those who tell the same tale over…and over….and over.

And please don’t get me started on those who walk through stores and other public places chatting on their cell phones. Take it to a more discrete location, and finish your conversation, please.

A mentor of mine kept a book on her desk entitled With Silence Comes Wisdom. She lived it, too, by working hard and not partaking in the typical water cooler conversations. She told us what we needed to know, and did so graciously.

My mentor never sat in another’s office for minutes on end, keeping them from their work. Before any conversation, she asked, “How are you?” and really listened to the response. She seemed genuinely more interested in hearing about other people. As a result, she got the best out of her employees.

That, in my opinion, exemplifies grace. It’s also great communication tactic. She accomplished extraordinary things with little verbal fanfare, much like the aforementioned JBKO.

With silence comes wisdom. So true.